Privacy Policy
1. Introduction
At ForFrom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email response management service.
2. Information We Collect
We collect information that you provide directly to us, such as when you create an account, use our Service, or communicate with us. This may include:
- Contact information (e.g., name, email address)
- Account credentials
- Payment information
- Email content and metadata
- Custom knowledge base items
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Personalize and improve the Service
4. Data Retention and Security
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- With service providers who help us operate our business
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Accessing and updating your information
- Opting out of marketing communications
- Requesting deletion of your data
- Objecting to certain data processing activities
7. Use of Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about our use of cookies, please see our Cookie Policy.
8. Third-Party Links and Services
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.
9. Children's Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@forfrom.com.